Effective Date: July 26, 2026
This Privacy Policy describes how Open Play Studios LLC ("we," "us," or "our") collects, uses, and shares information when you use the Dinky Time mobile application (the "App") or website (the "Website"). By using the App or Website, you agree to this Privacy Policy.
When you create an account, we collect your name, email address, and password. We may also collect any other information you choose to provide to us, such as when you contact us for support or send us feedback.
When you use the App, we automatically collect certain technical and usage information:
Device Information: Device model, operating system version, device identifiers, and language settings.
General Location: Approximate location (city or region level) inferred from your IP address. We do not collect precise GPS location.
PostHog (Product Analytics): Usage data such as screens viewed, features used, session duration, and interaction patterns. This helps us understand how the App is used and improve it.
Website Analytics: We use PostHog to collect anonymous usage and limited technical information to understand and improve the Website. We do not use persistent analytics cookies or session recording.
Sentry (Error Monitoring): Crash logs, stack traces, and diagnostic data. This helps us find and fix bugs.
PostHog and Sentry act as data processors on our behalf. We configure them to minimize collection to what is necessary. Their privacy policies are available at posthog.com/privacy and sentry.io/privacy.
The App displays sports information such as player names, match scores, tournament schedules, and results. This factual sports data is not personal data about you and is not linked to your account. It is not proprietary to us, though the way we organize, present, and display it within the App is.
We use your information to operate and maintain the App, manage your account, send service-related communications (such as security alerts and policy changes), analyze usage to improve the App, detect and prevent security issues, and comply with legal obligations.
We do not use your information for advertising, marketing, or profiling. We do not sell your personal information. We do not engage in cross-app tracking or targeted advertising.
We do not sell, rent, or trade your personal information. We share it only with:
We may share aggregated or de-identified data that cannot identify you.
If you are in the EEA, UK, or Switzerland, we process your data under the following GDPR legal bases: performance of our contract with you (account information to provide the App); legitimate interests in maintaining, improving, and securing the App (technical and usage data); and compliance with legal obligations where applicable.
The App is operated from the United States. Your information may be transferred to and processed in the United States, where data protection laws may differ from your jurisdiction. For EEA, UK, and Swiss users, we rely on Standard Contractual Clauses and equivalent mechanisms. Our data processing agreements with PostHog and Sentry include appropriate transfer safeguards.
We retain your account information while your account is active. If you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required for legal or security purposes. Technical data (analytics and crash logs) is retained per our service providers' policies, configured for the shortest practical periods.
We use commercially reasonable safeguards to protect your information, including encryption in transit, secure password storage, restricted access to data, and data processing agreements with all providers. No system is 100% secure, and we cannot guarantee absolute security. We will notify affected users and applicable authorities of confirmed breaches as required by law.
The App is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with information, please contact us at hello@dinkytime.app and we will delete it promptly. For EEA/UK users, the minimum age is 16 (or your member state's threshold) unless parental consent is obtained.
You may access and update your account information in the App's settings at any time. You may delete your account through the App or by contacting us. You may opt out of non-essential emails via the unsubscribe link in any message.
Under the GDPR, you have the right to access, correct, delete, restrict, or port your personal data, to object to processing based on legitimate interests, and to lodge a complaint with your local supervisory authority. Contact us at hello@dinkytime.app to exercise these rights. We will respond within 30 days.
Under the CCPA/CPRA, you have the right to know what personal information we collect and how it is used, to request deletion, to opt out of the sale or sharing of personal information (we do not sell or share it), and to non-discrimination for exercising your rights. Contact us at hello@dinkytime.app and we will respond within 45 days.
Residents of other U.S. states with applicable privacy laws may have similar rights. Contact hello@dinkytime.app to exercise them.
The App does not respond to Do Not Track signals. Because we do not engage in cross-app tracking or targeted advertising, the practical effect on your privacy is the same regardless of your setting.
We may update this Privacy Policy from time to time. Material changes will be communicated through the App or via email. Continued use after changes take effect constitutes acceptance.
Open Play Studios LLC
Email: hello@dinkytime.app
EEA and UK users may also contact their local data protection supervisory authority.